Meridian Parks is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What information do we collect?
We collect data about customers to enable us to deliver on our contractual agreements with them. So, whether you are booking a short stay at one of our parks or purchasing a holiday home from us, we’ll collect your data so that we can provide the product or service you have requested from us.
The data we collect includes: name, address, telephone number(s) and email address.
There are several ways in which we collect this information including via the contact form our website, over the phone if you make an enquiry, in person and via social media.
We may share your information with our nominated insurance provider, Leisuredays, if we deem their services to be relevant to you. We will not pass on or sell your data to any other third parties.
What do we do with the information we gather?
Fulfilling Contractual Obligations
We require your information in order to provide the product or service you have requested from us. If you purchase a holiday home from us, we require your personal details in order to complete the transaction fully and legally. If you are booking a holiday at one of our parks, we require your information in order to confirm your booking and to ensure that we can provide you with any information you require ahead of your stay.
We will not share your information with any third parties unless we have your permission to do so or are required by law to do so.
When we collect data, both from customers or from general enquiries, we sometimes use it to promote our parks and special offers that we think might be of interest both to existing and potential customers.
If you would prefer not to receive this kind of correspondence, you can opt out or amend your marketing preferences at any time via our website.
We are committed to ensuring that your information is secure. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.
Our measures include implementing appropriate access controls, investing in information security capabilities to protect IT environments and ensuring that we encrypt and anonymise personal data wherever possible.
Access to your personal data is only permitted among our employees on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our system.
Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to third party websites
Access to your data
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us. We may make a small charge for this service.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct any information found to be incorrect.
How to contact us
By phone: 01423 865169
By email: firstname.lastname@example.org
Write to us: Meridian Parks, Lido Leisure Park, Wetherby Road, Knaresbrough, HG5 8LR